No Hassle Returns

Easy Returns
Feel free to try it on? every style we make is crafted with care and we're proud of our high standard of quality. We understand if your new purchase doesn't work out the way you imagined, so we've made the return process easy.

Bring It to a Boutique
Our sales associates will be happy to help you with your return at any one of our Soma Intimates boutiques. If your purchase was made at a Soma Intimates Outlet, we can help you at any Soma Intimates Outlet. Click here to find the boutique or outlet nearest you.

Make a Return by Mail
If you prefer to send your return by mail, please affix the Prepaid Return Shipping Label that we provided, along with your invoice, to the box and drop off your package in the U.S. mail. Please note that when we receive your return, we'll deduct $7.00 from your refund for handling fees.

Please ship returns to:
Soma Intimates
1020 Barrow Industrial Parkway
Winder, GA 30680

Soma's No Problem 90 Day Return Policy
Returns made within 90 days of purchase are graciously accepted! Merchandise must be unworn and unwashed or defective. Catalog and website merchandise may be returned to any store (excluding outlets) or to Soma Intimates Returns Dept., 1020 Barrow Industrial Pkwy, Winder, GA 30680-3891. Returns made with the original receipt will be refunded in the original tender. Returns without the original receipt will be refunded at the current selling price in the form of a merchandise credit.

Parcel Post Shipping is FREE for any exchanges!

Need A Different Size or Color?

If you need to exchange an item for a different SIZE OR COLOR within 90 days of purchase, simply circle the item(s) on your packing slip that you wish to exchange and indicate the size/color you prefer. Merchandise sent to us for exchange must be unworn and unwashed, or defective. Your new merchandise will be shipped out as soon as the return is received. Or, if you prefer to have your item(s) shipped prior to the return arriving in the warehouse, you may call 866.768.7662 to place your order with one of our Sales Consultants. After placing your re-order, you can then make your return as outlined above.

Prefer A Different Item?

If you wish to exchange an item for a different item within 90 days of purchase, you may call 866.768.7662 to place your order with one of our Sales Consultants. After placing your re-order, you can then make your return as outlined above.

Making an international return?
Please keep in mind that returns are subject to applicable duty and tax charges in accordance with law.

Please don't hesitate to contact us with any questions?we're just a phone call or email away. Phone: 1.866.768.7662 (TDD: 1.888.550.5559). Email: customerservice@soma.com