Contact Us

Soma is a place where lingerie is not just beautiful and sensual, but luxuriously soft and comfortable. A place that caters to women with a fit for every body. A place where warm, personal service is the mantra. Use the links to the left to learn about our policies, or contact us by chat or email with any questions or suggestions.

Live Help:

Start Chat with customer service

Live Chat Hours:

7:00 AM - 12:00 AM (ET)
7 days a week

Customer Service Email:

customerservice@soma.com
7 days a week
For current status on your order we recommend you contact us through Customer Service at 866.768.7662 or Chat with one of our associates.

International Orders Email:

internationalorders@soma.com

Mailing Address:

Soma
11215 Metro Parkway
Fort Myers, FL 33966
United States

Toll Free Customer Service:

866.768.7662

Sales and Customer Service Phone Hours:

7:00 AM - 1:00 AM (ET)
7 days a week

HELP FOR OUR ASSOCIATES

If you're an employee of Chico's, White House | Black Market or Soma and find yourself in an emergency situation, such as a natural disaster, please give us a call at 855.825.5851. We're always here to help our associates in any way we can.