General Terms & Conditions
Participation in the Passport program, as either a Preliminary or Full Passport status member, constitutes acceptance of current terms & conditions. Each member is permitted one Passport program membership only. Card and membership number are not transferable. Violation of the program rules or coupon terms may result in revocation of membership. Soma Intimates reserves the right to modify or eliminate benefits without prior notice.

How to join
There's no fee to join the Soma Passport program or maintain membership. You may sign up for the program online, at any Soma Intimates store, or by phone at 866.768.7662 (TTY: 888.550.5559). To create an account and join the program, you must provide your full name, valid email address, phone number and mailing address.

There are two levels of membership status in the Passport program: Preliminary status and full Passport status. Upon joining the Passport program, you will be in Preliminary status.  Once your lifetime merchandise purchases made at Soma and/or Chico’s reach a net of $500 you will be automatically upgraded to full Passport status. 

Present your Passport program membership number every time you shop in boutiques and outlets in order to receive the benefits associated with Preliminary or full Passport status. In order to receive all benefits (except the 5% discount and free shipping) you must have opted-in to receive email and direct mail communications.

Preliminary status benefits include:

• Being the first to know about newest collections, sales, and offers
• Preview new collections via email

Full Passport status benefits include:

• 5% off every merchandise purchase (some exclusions apply)
• Birthday bonuses
• Invitations to double discount days
• Invitations to special parties and events
• Access to private sales

Achieving Full Passport Status
After your net lifetime spend reaches $500 spent at Soma Intimates and/or Chico’s (boutiques, outlets, online and phone orders), you'll become a full Passport status member and will become eligible to receive an extra 5% off every merchandise purchase and free Parcel Post shipping within the continental U.S.

When you achieve full Passport status, we will mail a Passport program membership card to you.  Passport program membership cards may take up to 30 days to arrive in the mail. If after this period of time, you still have not received your Passport program membership card in the mail, please contact customer service by phone at 866.768.7662 or by sending an email to customerservice@soma.com. You are eligible for full Passport status benefits immediately after reaching the $500 threshold and do not need to wait to receive your card in the mail. To receive your benefits in stores, please see a store associate. In order to receive full Passport status benefits at Soma.com and Chicos.com, you must sign in and register using your existing Passport program member number.

5% Discount
As a full Passport status member, you will receive 5% off every merchandise purchase valid at Soma store, Chico’s store, soma.com, chicos.com or at 866.768.7662. No cash value; Non-transferable. Not valid on the purchase of gift cards, previously purchased merchandise, taxes, or shipping. No adjustments to prior purchases. If you return a portion of your purchase, an applicable portion of your original discount will be forfeited.

Free Shipping
Full Passport status members automatically receive Standard shipping free for all purchases made on Soma.com and Chicos.com for delivery within the continental U.S.  Full Passport status members may upgrade to Expedited delivery for $7.95 ($9.95 for non-Passport status customers) and Express delivery for $14.95 ($16.95 for non-Passport status customers). Express and overnight deliveries are not available for P.O. Boxes, AP/FPO, military addresses, and other certain areas FedEx cannot reach. We reserve the right to modify or eliminate Passport program benefits without notice.

Birthday Bonus Benefit
To be eligible to receive the birthday bonus benefit, Passport members must have shopped with us during the past 12 months. The birthday bonus is not valid on purchases of gift cards or previously purchased merchandise.